Data policy
This data policy is to dictate the terms of engagement between Dreamlike Africa Expeditions & Retreats and our potential clients in regard to sharing of data that may be necessary for the booking, transactional, and facilitation of a safari trip. For the sake of this document we will be using the terms “We”, “Us” “Dreamlike Africa” to represent the company “Dreamlike Africa Expeditions & Retreat”. The understated data policy is in full compliance and under the guidelines of the Global Data Protection Rules (GDPR). All GDPR policies therefore applies to this data policy agreement.
Data protection
At Dreamlike Africa we are committing to protect your data from phishing by cyber attackers who may copy your data with intentions of spamming your email or illegally using your card details to make transactions. To enhance this we have encrypted all our sites and set up a cyber protection team to ensure efficiency to that end. All our payments are done through a reputable payment gateway( pesapal) which has a longstanding history of providing secure and reliable payment process.
Data collection
We may collect sensitive data from you in the process of booking a safari. This could range from your Name, dates, email address, family details etc. Such details could only be collected through forms in our website(s), our company addresses dreamlikeafrica@gmail.com or info@dreamlikeafrica.com , or our official mobile line: +254735128742. Dreamlike Africa takes responsibility to ensure data collected using the methods stated above is secure. It is important to note that we do not copy your cards details in the process of booking and our payment gateway is PCI DSS compliant.
Data sharing with 3rd party
To ensure that there is smooth planning and execution of a safari program Dreamlike Africa may have to share sensitive data like travelers’ name(s), contact details and sensitive details like health conditions with 3rd parties like hotels and other suppliers who may be rendering services for a certain trip. You will be informed on the third parties who may take your data at the time of booking. This data agreement doesn’t have a jurisdiction over data collected by 3rd parties and we take no responsibilities for the infringement of the same. However, you may seek our assistance to launch a legal/civil complaint against a 3rd party when necessary.
Data Usage
Dreamlike Africa will Use your data only for the intended purpose. Data collected when booking a safari will therefore only be used for the booking process and will be deleted one month after a Safari/ holiday is completed. Customers are not supposed to get promotional messages not unless they willingly sign up to our newsletters.